Computer Maintenance Contracts

Annual Maintenance Contracts are only available to customers and clients within our catchment area ( Pembrokeshire**, Carmathenshire and Cardiganshire ).
If you are outside of our catchment area, remote support and monitoring can still be provided but site visits cannot be guaranteed.

If you are unsure please contact us to discuss your options.

Available Plans

  • Plans

  • Systems Covered

  • Operating Systems

  • Additional Systems

  • Remote Support

  • Service Level Agreement

  • On-site Visits

  • Network Configuration

  • Project Work

  • Third Party Applications

  • Remote Monitoring

  • Peripherals

  • Home
  • £150 per year

    For personal computers and laptops

  • 1 PC/Laptop 

  • Windows/MacOS/Linux 

  • £25 per year each 

  • Unlimited 

  • 1 Hour Response Time* 

  • Preferred Rates 

  • P2P Only 

  • -- 

  • -- 

  • -- 

  • Printers and Home Routers 

  • Business
  • £500 per year

    For workstations, servers and laptops

  • 1 Server & 1-10 Workstation/Laptop 

  • Windows/Windows Server/MacOS/Linux 

  • £40 per year each 

  • Unlimited 

  • 1 Hour Response Time* 

  • Preferred Rates 

  • P2P and Domain Connection 

  • Preferred Rates 

  • Included 

  • -- 

  • Printer, Scanner, Access Points, UPS and Backup Devices 

  • Enterprise
  • P.O.A

    For full domain Maintenance

  • T.B.A 

  • Windows/Windows Server/MacOS/Linux 

  • Included 

  • Unlimited 

  • 1 Hour Response Time* 

  • Included 

  • P2P, Domain,VPN 

  • Included 

  • Included 

  • Server Monitoring 

  • Business Peripherals plus Switches/Hubs, Router, Firewall and Off Site Backups 

* Response times may vary during busy periods
**Please note that site visits outside of Pembrokeshire will also incur a mileage charge.  A full list of service charges is available here.